Booking Conditions

For all of the terms and conditions associated with booking your holiday with us, please click through to our Terms and Conditions page.

If you have booked, or are thinking of booking a snow or ski holiday with Neilson through Panorama, then it's very important that you please read these booking terms and conditions.

If you need to make amendments to your holiday after you have booked it, you will find all of the information you need to do so on our Amendments page. 

From how to book to while you are away, our Holiday Need To Knows page provides you with all the information you will need to make your holiday go smoothly. 

These Terms of Use apply to your use of this site and is a legal document which sets out your rights and obligations and those of Panorama Holidays in relation to the ‘Holiday Services’ offered through this site.

Panorama Holidays take every reasonable precaution to ensure that all details on this Site are accurate. However, on occasions, errors may occur and this may mean that an advertised holiday detail could be inaccurate.

As a valued customer of Panorama Holidays your personal privacy is extremely important to us and we take great care with all information provided to us on-line. This Privacy Policy will explain what steps we take to secure your personal information and ensure that your information is used for legitimate purposes

If you have a query regarding any aspect of your holiday, your booking, your accommodation, board basis, child facilities, or simply what's included or not included in your holiday, then this is where to find all the information you need.